FAQ

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Frequently Asked Questions

See below for our frequently asked questions. If your question is not answered, reach out to us. We are happy to help! We want the process of getting mental health medication to be as clear and as easy for you as possible.

How do I get an appointment?

Submit an inquiry through our website using the "Request Appointment" form. Appointments are currently only being held via Doxy. Me, a secure telehealth web-based service.

Once we have your inquiry, we will work behind the scenes to verify your insurance, send you our required forms, and work with you to find an appointment time that works for you. Once your appointment is scheduled, you will get a confirmation email with a link for the appointment (this link never changes- bookmark it!).

What do I need for a telehealth appointment?

You can access the link on your phone, tablet, or computer. Just make sure your microphone and camera are turned on. You will need to allow Doxy.Me access to both.

In order for the appointment to go smoothly, you will need a strong internet connection, and you will need to be in a private area of your home.

Telehealth is a way to increase access to providers while supporting clients and their families in making decisions about health care. 

Visits are treated with the same attention to privacy and confidentiality as any other medical appointment. Anything you say to your provider is secure. 

How do I know if telehealth is right for me?

Telepsychiatry is a great option for working professionals, those who live in remote areas, or busy families. 

Peak Interactive is considered out-of-network for some insurance plans. We can provide receipts for your appointments, which you can submit to your insurance company for direct reimbursement, depending on your out-of-network benefits. Even though we are considered out-of-network, we can take Anthem BCBS, Aetna, United, Oscar, Cigna, and Oxford Health through our billing partner for in-network rates. 

We also take CO Medicaid and Kaiser Medicaid. We do not accept CHP+, Rocky Mountain Health Plans Prime, or Denver Health Medicaid.

I don't have or want to use insurance. What are your private-pay discounted rates?

Our psychiatric evaluations are $375, psychiatric follow-ups are $200, and psychotherapy sessions range from $150-$300.